FAQ’s
Our FAQs section is designed to address common queries and provide clarity on various aspects of our neurology physiotherapy services.
Here’s an extensive compilation of frequently asked questions and their respective answers.
John Garatsa
JCH Wellness Centre Manager
What can I expect at my first appointment?
Your first appointment isn’t just a mere consultation it’s the beginning of your journey towards wellness and vitality. We understand that your time and health are valuable, which is why we’ve crafted a comprehensive first session designed to maximise both.
Holistic Evaluation:
Your initial appointment is allotted up to an hour, ensuring we have ample time to delve into every aspect of your health and wellness. We start with a holistic evaluation, where we encourage you to express your symptoms, concerns, and performance goals freely. Our attentive approach allows us to grasp the full scope of your condition or aspirations.
Listening is our first step towards healing. We meticulously assess your condition, paying close attention to every detail you share. Our goal is not just to understand your symptoms but to comprehend how they impact your daily life, beliefs, and overall wellbeing.
Personalised Diagnosis:
Once we’ve gathered all the necessary information, we embark on the journey of diagnosis. Our team of experts employs a meticulous process to pinpoint the root cause of your concerns. Through comprehensive analysis and examination, we develop a personalised diagnosis tailored to your unique needs.
Your Customised Treatment Plan:
With a deep understanding of your condition, we craft a customised treatment plan designed to address your specific needs and goals. Our approach is not one-size-fits-all; rather, it’s a bespoke care plan designed to meet your needs.
Continuous Monitoring and Results:
Your progress matters to us. Throughout your treatment journey, we monitor your progress closely, adjusting our approach as needed to ensure optimal results. Our commitment doesn’t end with your first appointment—it’s a continuous journey towards achieving your desired outcomes.
Commonly asked questions…
Do you do Home Visits?
Yes.
Do I Need a GP Referral?
A doctor’s referral isn’t necessary although we do find that many of our patients are referred for treatment by their GP.
How Do I Fund My Treatment?
You can pay directly, go through your medical insurance or be referred by a Government Body.
I Do Not Have a Permanent Disability can I Use the Service?
Yes we offer post operative support. Post-operative physiotherapy helps to speed up recovery after surgery and ensure complete healing for a full return to work and sports.
More specialised questions…
What neurological conditions do you specialise in treating?
We specialise in treating a range of neurological conditions, including but not limited to stroke, Parkinson’s disease, spinal cord injuries, multiple sclerosis, and traumatic brain injuries. Our neurology physiotherapy services are tailored to address the unique challenges associated with each condition.
How can neurology physiotherapy help me or my loved one?
Neurology physiotherapy is designed to enhance mobility, improve motor control, and address specific challenges associated with neurological conditions. Our personalised approach focuses on maximising functional independence, reducing pain, and improving overall quality of life.
What types of specialised techniques do you use in neurology physiotherapy?
Our neurology physiotherapy employs a range of specialised techniques, including neurodevelopmental techniques, task-specific training, gait training, balance exercises, and hydrotherapy. These evidence-based approaches are tailored to the individual needs of each client.
How do I schedule a consultation with your neurology physiotherapists?
Scheduling a consultation is easy. You can either fill out the online appointment request form on our website, call our dedicated phone line during office hours, or visit our centre in person to book an appointment. Our team will work with you to find a convenient time for your consultation.
Do you offer home-based neurology physiotherapy services?
Yes, we do. Our home-based neurology physiotherapy services provide the convenience of receiving specialised care in the comfort of your home. Contact us to discuss your needs, and we will arrange for a qualified therapist to visit you.
What is the difference between hydrotherapy and traditional physiotherapy?
Hydrotherapy involves exercises performed in a warm water pool, offering buoyancy and resistance. It is particularly beneficial for neurological conditions as it provides a low-impact environment for rehabilitation. Traditional physiotherapy may include land-based exercises and interventions.
Are your neurology trainers certified?
Absolutely. Our neurology trainers are certified professionals with expertise in neurological rehabilitation. They undergo specialised training and continuously update their skills to ensure they provide the highest quality of care.
What membership options are available for neurological rehabilitation programs?
We offer flexible membership options to suit various needs. Memberships may include access to gym-based neurological rehabilitation programs, group classes, and home-based services. Contact our team for detailed information on membership packages.
How can I join community-based group classes focused on neurological physiotherapy?
Joining our group classes is simple. You can check the schedule on our website, choose a class that suits your preferences, and follow the joining details provided. Our classes are open to individuals with neurological conditions looking for supportive group-based rehabilitation.
Is there financial assistance available for your services?
We understand that healthcare costs can be a concern. While we do not directly provide financial assistance, we encourage clients to check with their insurance providers for coverage options. Our team can also assist in providing any necessary documentation for reimbursement purposes.
How do you ensure the privacy and security of my personal information?
We take data privacy seriously. Our website and information systems adhere to strict security protocols. We have a transparent privacy policy outlining how we collect, use, and protect your data. Your information is treated with the utmost confidentiality.
Are your facilities accessible to individuals with disabilities?
Yes, our facilities are designed to be accessible to individuals with disabilities. We follow web accessibility guidelines for our online platforms and ensure that our physical spaces are equipped to accommodate individuals with various mobility challenges.
Our FAQs are continuously updated to address the evolving needs and concerns of our clients. If you have a question that isn’t covered here, feel free to reach out to our team for personalised assistance.